Just wasn’t the best experience this time around. Order was placed online at 3:40pm. It was delivered at 5:27pm. The order wasn’t accurate. When I phoned in I was told to keep the inaccurate item and that it would be swapped out with the correct item. The problem I have with that is (1) Ive already waited a long time for the order (2) theres proof that the mistake was on the company (3) I doubt that they’ll be reselling the item so all in all I should be given the item free of charge for the wait and inconvenience. Delivery the second time around was lightening fast. The fried rice was a lil off and the veggie egg rolls weren’t as good as they normally are. I was also missing another item that I had forgotten about. Just wasn’t the best experience this time around.
The order was accurate and appeared to be cooked to perfection. Was delivered no more than thirty minutes after submitting the order. No complaints this go around :-)
quick and fast
I ordered extra meat and it just seemed like a regular amount, but other than that, the food was good.
The fried rice here is superb! It arrived fresh and hot. Everything was as expected. Great place!
The food was wonderful! the Wonton soup was amazing.
The food was awesome but the wait was horrible. We waited over an hour and a half for delivery and the order was placed before 5pm so that was horrible! Again tho the food appeared and tasted to be cooked to perfection. Unlike some companies it would be great if they provided you with a free item like a 2 liter soda or a discount when you've waited for so long for your meal. Their customer service as well as their customer appreciation methods could definitely be improved upon. Otherwise its one of my favorite Chinese restaurants.
Sweet and Sour chicken was really good as always however we received brown rice and would have preferred white. Crispy sesame chicken was excellent as was the Crab Rangoons which is my favorite.
Our order was ready and hot and tasted great ! 2nd time there in 2 weeks. Recently tried their food and will be back often ! Sorry they are closed on Sundays ........
All good but the Crab Rangoons were very small, not much in them, just a little bit in the middle of them
Very quick service. Food was amazing
My order was accurate. It concerns me a little bit about paying a little more for extra meat but because it was my first time ordering that particular dish I have no way of determining if extra meat was added. It appeared to be a normal amount of meat lol. The food was nice and warm and overall it was a smooth transaction. My other concern is more geared towards this online service because I'd like the option of adding sprouts, eggs and such and having it added to the total on here rather than having to pay any difference at the restaurant. This is one of my family's favorite chinese restaurants.
Easy ordering, easy paying, easy pickup (drive thru window), and great food
Love their food!
The food was great! However it took an hour and 50 mins to get here.
The food here was great as always, but when the delivery guy brought it he didn't know that I already paid for it with my card. You should fix that, took me 20 minutes to eat my food.
Wouldn't get the dinner plate because u won't get everything ur promised
Food was better this time and I would tip a lot more but it always takes them over an hour to deliver to our house and they aren't even 2 blocks away.
Everything came as ordered and it was delicious.
Excellent customer service and the food was hot and fresh even though it was delivered in Sub-Zero temperatures outside highly recommend and will order again
I love your Guys food!!!!!!
Empress chicken was good. Mongolian Beef lacked any distinct or spicy taste - too blah. Egg roll heavy on crust with mushy filling. Service was prompt and cordial - we chose takeout.
The food was fine but Barbara just pissed me off. I ordered online and had the hubby to pickup the order. He returned home and I noticed right away that we were missing an order of the vegetarian egg rolls. I phoned the store. Very politely I asked "May I ask whom I'm speaking with?" At first she responded asking me to repeat my question then her response was "an employee of the store". I had not eaten all day, and was not in the mood for this woman's silliness. I asked if I may speak to someone else and then she magically remembers that her name is Barbara. I believe she said that I would receive a credit but I'm not sure because she lost me the minute she refused to identify herself- how rude! This is normally our go to spot but I'm not happy with how today's visit turned out. I'm not sure I'll order in the future if they're keeping Barbara around as I do not care for any possibilities of malicious retaliation such as "extra sauce".
Very easy and got hot food within 30 minutes. The only thing was received shrimp fried rice instead of chicken, but most likely order again
My family's favorite Chinese restaurant in Muskegon.
This is my family's first choice for Chinese here in Muskegon. We enjoy the quality of their food. Their egg rolls are so much better than even the egg roll house; in our opinion. It costs a little more but I always add extra eggs to every order. The chicken and phoenix could be a tad less salty. All in all I like that they deliver and now that I can order online I'm just tickled :)
Service was just a little slow but was worth the wait! Thank you for such excellent flavors!! Only complaint was the sweet & sour combo, all my meats were chewy& dry. Next time I'm ordering the sweet& sour chicken only, no pork, no shrimp.
Missing my eggs in rice
Food was great. Took a little longer than I expected but the food was worth the wait.
Food is always hot and delicious! Don't be afraid to try new things, it's hard to find something that isn't good!
Any questions please call us.
847 E Apple Ave, Muskegon, MI 49442
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